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Airtasker

Australia

Category

Online Services

Active Year

2012-present

Founders

Tim Fung, Jonathan Lui

Website

Estimated Brand Value (2024)

$400 million

Net Promotion Score (NPS) (2024)

70

Customers Satisfaction (1-10) (2024)

8

Unique Selling Proposition (USP)

Popular online marketplace connecting people with local freelancers for various tasks

Customers' Perceptions

Airtasker is well-regarded for its platform that connects people with freelancers for a wide range of tasks, offering flexibility and convenience. Customers appreciate the variety but sometimes find the service quality inconsistent.

Target Customers

Busy professionals, homeowners, and businesses seeking flexible and affordable freelance services.

Key Competitors

TaskRabbit, Freelancer, Upwork

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COUNTRIES COVERED

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Malaysia

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COUNTRIES COVERED

Japan

South Korea

China

Taiwan

Vietnam

Thailand

Indonesia

Malaysia

Singapore

Australia

Philippines

Cambodia

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