top of page
Air New Zealand
New Zealand
Category
Aviation, Airline
Active Year
1940 - Present
Founders
New Zealand Government
Website
Estimated Brand Value (2024)
$3 billion
Net Promotion Score (NPS) (2024)
75
Customers Satisfaction (1-10) (2024)
9
Unique Selling Proposition (USP)
Iconic airline known for its exceptional service and extensive domestic and international routes
Customers' Perceptions
Air New Zealand is well-loved for its exceptional service and extensive route network, making it a favorite among New Zealand travelers. Passengers appreciate the comfort but sometimes find the prices higher than other airlines.
Target Customers
Business travelers, tourists, and families seeking reliable and comfortable air travel with exceptional service.
Key Competitors
Qantas, Virgin Australia, Jetstar
bottom of page