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Cloud Telephony Services
Telecommunications
Overview
Cloud telephony services in Asia offer businesses telecommunication solutions over the internet, allowing them to manage voice calls, messaging, and other communication services without traditional phone systems.
Products/ Services
Products and services include virtual phone numbers, IVR systems, call routing, and automated messaging.
Market Segmentation
The market is segmented by service type (voice, messaging, call management), by client type (SMEs, large enterprises), and by region (East Asia, Southeast Asia, South Asia).
Key Players (in Asia)
Knowlarity (India), Exotel (India), Twilio (Asia Operations), RingCentral (Asia Operations), Ozonetel (India).
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