Leverage Point
A stage in the Buying Process where customer behavior can be influenced or changed to increase product sales / adoption.
Implications
A critical factor or area within a system where a small change can lead to significant improvements or outcomes, often used in systems thinking, business strategy, and operations to identify the most effective points of intervention.
Example
Example: A supply chain manager identifies inventory management as a leverage point for improving overall supply chain efficiency, implementing a new inventory tracking system that significantly reduces stockouts and excess inventory.
Related Terms
Different from general operational improvements, which might focus on incremental changes, leverage points are specific areas where targeted actions can lead to substantial and widespread benefits.