IT Support and Governance
The management and oversight of information technology systems to ensure they support business objectives and comply with regulations.
Implications
The management and oversight of IT resources, services, and infrastructure to ensure that they align with organizational goals, meet user needs, and comply with regulatory requirements, often involving policies, procedures, and best practices.
Example
Example: A financial institution implements IT support and governance to ensure that its data centers are secure, systems are compliant with financial regulations, and user support services are available 24/7 to maintain operational continuity.
Related Terms
Different from IT management, which might focus on the day-to-day operations of IT services, IT support and governance include broader oversight and strategic alignment with organizational objectives and compliance standards.
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