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Familiarity

The extent to which a person feels a sense of familiarity towards a product or brand. Familiarity goes deeper than awareness and is generally correlated with important measures such as trust. This measurement also contributes to the overall brand value.

Implications

The level of recognition or knowledge that consumers or stakeholders have about a brand, product, or concept, often influencing decision-making, trust, and preference, and is a key factor in brand equity and marketing strategy.

Example

Example: A beverage company�s marketing strategy focuses on increasing familiarity with its new product by running extensive ad campaigns and securing prominent shelf space in stores.

Related Terms

Different from brand awareness, which measures how many people know about a brand, familiarity also considers the depth of understanding or recognition that consumers have about it.

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COUNTRIES COVERED

Japan

South Korea

China

Taiwan

Vietnam

Thailand

Indonesia

Malaysia

Singapore

Australia

Philippines

Cambodia

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