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Contextual Design

A user-centered design process that incorporates qualitative methods like field studies and participatory workshops to inform the development of products or systems.

Implications

A user-centered design process that involves understanding the context in which users interact with a product or service, often through field studies and user observations, to inform design decisions.

Example

Example: A software company uses contextual design by observing how office workers use its productivity software in real-life settings, leading to improvements in the user interface and functionality.

Related Terms

Different from traditional design, which might focus solely on aesthetics or functionality, contextual design emphasizes understanding the user�s environment and needs.

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COUNTRIES COVERED

Japan

South Korea

China

Taiwan

Vietnam

Thailand

Indonesia

Malaysia

Singapore

Australia

Philippines

Cambodia

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