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Client Sensitivities
Specific concerns or issues that require careful handling to maintain a positive relationship with the client.
Implications
The specific concerns, preferences, or issues that are particularly important to a client, often requiring careful management and communication to maintain trust, satisfaction, and a positive relationship.
Example
Example: A financial advisor is aware of a client�s sensitivities regarding risk, tailoring investment strategies to align with the client�s conservative approach and providing regular updates to reassure them.
Related Terms
Different from general client needs, sensitivities are more nuanced aspects that may require special attention or handling to avoid misunderstandings or dissatisfaction.
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