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Channel Innovation

The introduction of new and creative strategies or technologies to improve the effectiveness of sales channels, often leading to competitive advantages.

Implications

The introduction of new and creative approaches to managing and optimizing sales or distribution channels, often involving the adoption of new technologies, business models, or strategies to improve efficiency and market reach.

Example

Example: An online retailer introduces channel innovation by using augmented reality (AR) in its app, allowing customers to visualize products in their homes before purchasing, enhancing the shopping experience.

Related Terms

Different from product innovation, which focuses on new products or features, channel innovation is about improving the ways products are sold and delivered to customers.

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COUNTRIES COVERED

Japan

South Korea

China

Taiwan

Vietnam

Thailand

Indonesia

Malaysia

Singapore

Australia

Philippines

Cambodia

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