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Channel Conflict Resolution Mechanisms
Specific processes and tools designed to resolve conflicts between different sales channels, ensuring that all channels operate harmoniously.
Implications
The tools and procedures put in place to address and resolve conflicts between sales or distribution channels, such as arbitration, mediation, or structured negotiations, ensuring disputes are settled efficiently and fairly.
Example
Example: A global logistics firm implements conflict resolution mechanisms like regular mediation sessions and clear escalation protocols to handle disputes between its regional distribution partners.
Related Terms
Different from general conflict resolution strategies, these mechanisms are specific tools or processes designed to facilitate fair and effective resolution of disputes.
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